TurboDodgeParts.com thanks you for visiting its Web site and considering our custom made to order specialty products for your Shelby Dodge car.
We hope that you will understand that because we exclusively manufacture custom, made to order, specialty parts for individual Shelby Dodge enthusiast and their unique cars, our return policy is:
NO RETURNS, ALL SALES ARE FINAL
In most cases we must provide difficult to manufacture, and assemble custom components and are often required to duplicate or locate rare and original Shelby Dodge factory parts to manufacture and fill customer orders. This represents a substantial investment in specialty materials, fabrication time and shipping charges for our company and it is therefore reflected in our pricing.
All of our products are made to order for each individual customer and it is the customer's responsibility to determine the suitability of our products for their specific application or vehicle. Our products are guaranteed to fit the cars and applications as described however, we make no warranty beyond those stated in the product description or as pictured in product images provided.
If there is a problem with the product fit or there is a fabrication defect that prevents proper operation of one of our custom manufactured products, at our option, we reserve the right to correct the problem in a timely manner or issue the buyer a full refund of the purchase price including the cost of any shipping paid in the initial order. The customer must return the product in it’s original and unmodified condition to us prior to the refund being issued, however refunds will be issued promptly upon the items safe return and inspection.
We typically ship our products via USPS Priority Mail or FedEx Ground. Since all items are sold with either shipping included or at a fixed price we reserve the right to select the carrier that is most appropriate, cost effective or convenient. All shipments are insured at full purchase value and fully insured.
In the case of International shipments, the actual contents of the package will be accurately described and valued. We will not for any reason ship items internationally when the contents are not accurately described or with a declared value less than what was actually paid. Any and all taxes, duties or carrier agent delivery fees are the sole responsibility of the purchaser. If you have any special requests regarding the carrier that will be used, then please contact us prior to placing your order or immediately after your order is placed and before shipment is completed and we will attempt to accommodate your specialized shipping request.
In the event of a package loss or damage to the contents, once a package has left our location and is in the hands of the carrier, any loss or damage by the carrier will become an insurance claim and the responsibility of the purchaser. We are not responsible for the replacement of goods that are lost or damaged by the carrier. This is what insurance is for and why we insure every package that is sent.