Our Guarantee Policy
1. What does your warranty cover?
All rebuilt transmissions have a 6 month, unlimited mileage warranty when not used for racing and on stock engines, our (non-transmission) products have a 90 day warranty that warrants the product to fit properly and be free from manufacturing defects. If one of our products should fail to fit properly on an unmodified vehicle or if it should fail within the 90 day warranty period on an unmodified vehicle the product will be replaced in a timely manner whenever possible. We warranty all parts for a period of 90 days from date received by purchaser or installer and only for cars that have not been modified for racing purposes. If a replacement part cannot be obtained a full refund will be issued to the original purchaser. Any refunds or exchanges must be accompanied by the original sales invoice. Warranties are limited to the original parts purchaser and are non-transferable. Return shipping on a failed component that is considered a warranty exchange is the responsibility of the purchaser, turbododgeparts.com will pay the cost of shipping back to the customer of a warranty corrected/repaired/exchange part..
2. What if I order the wrong part?
If you order the wrong part, please let us know as soon as possible and BEFORE we ship your part. We will stop shipment when possible or exchange the un-shipped item(s) for the correct item within 30 days. If the item has already been shipped, the item becomes non-returnable subject to the fit and manufacturing defect free warranty as outlined above. These are custom manufactured goods made to order.
3. What if you ship the wrong part?
Although we do everything we can to get the right part to you, unusual mistakes can happen. If we ship the wrong part, we will pick up the part or pay the return freight, and either replace the part and/or ship you the correct part as quickly as possible. Please let us know immediately if you receive the wrong part.
4. Labor Warranty
We do not guarantee any labor cost incurred for the installation, removal or re-installation of any part.